Shipping Information
 

Bigmen.com: Shipping across the world!
Tallbig@aol.com
+1 508-879-1400
From 09:30-17:30 Eastern Standard Time (UTC/GMT -5) Monday-Saturday
'SKYPE' NAME: Bigmen.com

FAQ


*Do you ship worldwide?
Yes, In 70 years of business we have shipped to all continents and over 120 countries!

 

*What carrier/method do you use?
-We recommend United States Postal Service (USPS) Global Express or Global Priority Air Mail as the least expensive and most reliable form of service. Pending customs clearance and international dispatch, Global Express arrives to most locations within 3-5 business days. Global Priority Air Mail arrives to most locations within 6-10 business days. Each level of service is not available to every location. Please call or e-mail us for detailed information regarding your shipping charges as they are determined on an individual basis as every international package is different. Costs can vary due to destination, value of goods, level of service, and weight/box volume.

-When you need your items quickly or with date certain delivery, we offer FedEx International PRIORITY or ECONOMY service. The cost of FedEx shipments are substantially higher than the United States Postal Service rates and requires customer payment of brokerage fees upon delivery. Please contact us for information specific to your shipment.

 

*How do I determine shipping charges?
The flat fee of $11.95 is ONLY available to domestic ground shipments in the United States. These charges cover insurance and handling fees for all international orders and will be included on every invoice. International shipping rates are set by both the United States Postal Service and FedEx International and depend on the weight, value, size of your parcel as well as the level of service. We will automatically add the least expensive shipment option charge to your order. IMPORTANT: If you have a preference of shipping method or need to have your items by a certain date, please note so under SPECIAL INSTRUCTIONS when checking out at Bigmen.com or contact us before placing your order.

 

*What about taxes, duties, exchange rates, and customs fees?
Customers are responsible for ALL taxes, duties, exchange rates, and customs fees. All shipments are billed in US dollars - please contact your issuing bank for additional information.

 

*How can I track my international shipment?
            If your tracking # begins with: EB/EC/EV/LC/LC/CJ: www.usps.com (US Postal Service)
            If your tracking # begins is a '9' '7' or '4' : www.fedex.com (FedEx)



*Does your staff speak any other languages?
            Español, Français (un peur), Italiano, Tiếng Việt, 中文 , العربية , עברית

 

Here is a partial list of countries we have shipped to in the past:
Argentina
Armenia
Australia
Austria
Bahamas
Bahrain
Barbados
Belgium
Belize
Bosnia and Herzegovina
Brazil
Bulgaria
Cambodia
Cameroon
Canada
Chile
China
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
Egypt
El Salvador
Fiji
Finland
France
Georgia
Germany
Ghana
Greece
Guatemala
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kenya
Kuwait
Latvia
Lebanon
Lithuania
Luxembourg
Malaysia
Malta
Marshall Islands
Mexico
Micronesia
Monaco
Mongolia
Montenegro
Morocco
Namibia
Nepal
Netherlands
New Zealand
Norway
Oman
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Republic of Korea
Republic of Moldova
Romania
Russian Federation
Saint Lucia
San Marino
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Thailand
Tunisia
Turkey
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Viet Nam

If you have any questions please call us at 800-458-5650 or 508-879-1400
e-mail: TallBig@aol.com